Profile
I'm a technology and security enthusiast with a passion for IT. I love reading about the industry and keeping up to date on the latest tech. I have 6-7 years of experience in the IAM field. I strive to be the best at what I do, and to inspire and motivate others to achieve their goals.
Experience
Specialist: Security Solutions – Altron Security
Aug 2022 – Present
Specialist: Security Solutions Managed and operated PingDirectory, PingFederate, PingAccess, and PingDataSync systems hosted on AWS EC2 instances. Developed and maintained Bash scripts for automation, including facilitating automated deployments and system monitoring. Implemented and managed CI/CD pipelines using GitLab, ensuring efficient code integration and deployment processes. Developed and maintained Python scripts for various automation tasks, including data synchronization and system health checks. Managed and maintained a large-scale OpenText Advanced Authentication cluster for a leading telecoms organization.
Network Engineer – MySky Networks
April 2022 – July 2022
Managed Freshdesk support desk operations, including responding to tickets and troubleshooting network infrastructure issues. Worked with Fortinet and Aruba (HPE GreenLake) technologies to support and maintain network systems.
Technical Consultant – Secured Identity Technologies
Oct 2018 – April 2022
Managed various projects involving Micro Focus/NetIQ/Novell software, including Advanced Authentication, PAM, Identity Manager, Identity Governance, ZENworks, eDirectory, Sentinel, SSPR, Vibe, and SecureLogin. Maintained the hypervisors and server operating systems (VMware vSphere/ESXi, Linux, Windows) hosting the software. Conducted technical pre-sales demonstrations and participated in events to promote the brand. Performed international and frequent local travel to provide on-site client support.
Field Network Engineer – iConnect Telecoms
May 2018 – October 2018
Configured and installed network and VoIP hardware nationwide, working with vendors such as Mikrotik and Yealink. Provided support across OSI Model Layers 1-3 to ensure seamless operation and connectivity.
Line Manager & L2 Technical Support – Crystal Web ISP
June 2015 – October 2017
Provided live chat support and ticket management through Zendesk, along with telephonic technical support for ISP services, including DSL, Fibre, and VoIP. Diagnosed and resolved connectivity issues while assisting customers with selecting and purchasing suitable service packages. Managed customer information and interactions using Podio and Zoho platforms.
Education
National Senior Certificate – Hoërskool Zwartkop
2008 - 2012
Skills
- JavaScript
- React
- Node.js
- Python
- Django
- AWS
- Git
Links
LinkedIn: linkedin.com/in/rboshoff